Privacy Policy

Air Nigeria Privacy Policy

Here at Air Nigeria Development Limited we are committed to protecting your privacy online as highly as
we would with our passenger information in our reservations system. You have control over the
information we store about you and what types of information (if any) you would like to receive from us.

We collect general statistical information about visitors to our website for general reporting and to improve
future content. We also collect personal information about you online to provide you with a range of
personalised services. Some of these services are not accessible unless you supply individual identifiable

We also follow strict guidelines in the storage and disclosure of information which you have given us, to
prevent unauthorised access. This is in line with the laws and regulations of the countries from which we
operate. This means that when you contact us, we will ask you for proof of identity before we can disclose
personal information to, or discuss your booking with, you.

Sensitive Personal Data

1.You may be required to provide Sensitive Personal Data - for example, your dietary requirements (if
applicable). We do not seek any other sensitive personal data online but if you provide us with any other
sensitive personal data (e.g. any health problems) by telephone, email or by other means, we will treat that
sensitive personal data in accordance with this privacy policy.

2. In providing this information, you are giving your explicit consent for Air Nigeria to collect, process,
disclose or transfer, and store your sensitive personal data for the purposes of fulfilling your requirements
or for safety reasons (e.g. using your dietary requirement data for the specific purpose of providing you
with a suitable in-flight meal.)

3.Your sensitive personal data will not be disclosed to any third-parties except to the extent and the
purpose that Air Nigeria may be required to do so by any law, legislation, enactment, safety reason, or for
the fulfilment of this contract between us in order to satisfy your requirements, and that the disclosure is

Transfers of data to other countries:

We may need to send your data (including sensitive personal data) to other countries so that we can
comply with your requirements or for safety or legal reasons.

Please note that Air Nigeria and all other airlines are now required by law to give United States Customs
and other border control agencies access to certain passenger data. Accordingly, any information that Air
Nigeria holds about you and your travel arrangements may be disclosed to those agencies in the countries
to which you are travelling.

You understand and accept that if your data is disclosed to third parties those third parties may reside in
territories which may not have suitable data protection provisions in place, but every effort will be made to
ensure that your data is processed only for the purpose set out above, and for no other purposes.

By using this website, you consent to the collection and use of this information by If we
change our privacy policy we will inform you by posting these changes on this page.

We ask for information about you on our website as follows:

a) When making an online flight booking

Here the information we may ask you for includes your name; contact details such as phone and e mail;
and credit card details.

We need all this information to process an airline ticket for you and in order to be able to contact you if we
need more information or if there are any changes to our flights. We will retain this information to service
any post-flight queries, and may use it to help us develop technology to better serve you in the future. This
information will not be given to any third party, except to the extent and for the purpose we may be
required to do so by any law or for the fulfilment of this contract between us.

b) When subscribing to email notifications

Here the information we ask from you includes your name, email address and country. This is required so
that we can send to you by email at regular intervals relevant information from your country of origin on
special offers and other product information on, for example, new Air Nigeria routes. Your details will
only be used by Air Nigeria for the purpose described above and will not be given to any third party.

c) When applying for a job using the online application form

When applying for a job we will ask for personal information. The purpose for which your personal data
will be processed is in respect of your application for potential employment. By registering your details,
you are hereby granting your consent in respect of the above.

d) When contacting Air Nigeria via email feedback forms

When contacting us via an email feedback form, the form requests your name, email address and an
optional postal address as well as details of your enquiry. This information is required to enable us to
answer your enquiry and personally respond to you via email. Your personal information will not be used
for any marketing purposes.

e) When subscribing as a member of the press to receive press releases

When a member of the press subscribes to receive press releases the subscription form asks for the name,
email address, contact mailing address and place of work. This is to enable our press department to email
new press releases to the members of the press.

Third parties

We may occasionally use third party companies to manage collation, processing and storage of your
personal data on your behalf. These companies are carefully selected and screened to ensure maximum
protection of your security and privacy and are permitted to use the data only in accordance with our


At any time you can choose to change your personal details or subscribe to receive email updates.

a) If you have made an online booking

If after purchasing a flexible ticket online, you wish to request changes to your flight details, you can do
this by contacting us.

b) If you have subscribed to receive email updates A link will appear at the bottom of each email sent to
you which will enable you to unsubscribe from receiving this information.

Cookies are a standard method of registering user preferences when people use websites, to ensure a better
and more personalised experience. These preferences are sorted in a file on your computer's hard disk
drive. For example, a cookie would contain your preferred country of residence so we do not have to ask
you this question each time you visit. The cookies we pass to you are anonymous and do not hold any
personal information on you or reveal your identity. These cookies will not be used to track your
interaction with any websites provided by any other party. For further information about cookies and how
to disable them please navigate to

In our website we also provide links to other websites for your convenience and information. Please be
aware that these sites may have different security & privacy policies and we have no control over and take
no responsibility for any information submitted to these sites.

Liability Disclaimer

We take measures to check the accuracy of information published online. However, we cannot guarantee
that our or any third party’s information online will be error–free and it may include inaccuracies or
typographical errors. If you believe that you have noticed an error, please write to us.

We take measures to keep our web site free from computer viruses and other malicious programs.
However, we cannot accept responsibility for any computer viruses or other malicious programs which are
transmitted to your computer as a result of your use of this web site or a third party web site, unless this
was due to our negligence or a breach of these terms by us.

We cannot guarantee the availability of our website. As with any service over the Internet there are factors
over which we have no control, for which we cannot accept liability. We may take the web site offline
where we consider that this is necessary for routine or emergency maintenance without liability to you.